Terms of Service & Privacy Policy

TERMS OF SERVICE

This website is operated by Pinas Sadya Community Inc, who will also be referred to as “Pinas Sadya”, “we”, “us”, “our”, and “the company”. These Terms of Service ("Terms") govern your access to and use of the website pinas-sadya.com (the "Site"), including any content, functionality, and services offered on or through the Site. By visiting our site and/or placing an order with us, You engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Use”, “Terms”). Please read these Terms carefully before using the Site.

  1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Site.

  1. Changes to Terms

Pinas Sadya Community Inc. reserves the right to modify or revise these Terms at any time. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

  1. Products and Services

All purchases made through the Site are subject to our Shipping and Return Policy. Pinas Sadya Community Inc. reserves the right to modify or revise this Shipping and Return Policy at any time. 

  1. Pricing and Payment

Prices for our products are subject to change without notice.

Though we aim to provide accurate product information on the site, we do not guarantee that product and price descriptions or other content on this Site are accurate, complete, reliable, current, or error-free. Any reliance on the material on this site is at your own risk. Descriptions regarding weight, measurements, and other product attributes provided on the site are approximate and for convenience purposes only. Due to the handmade nature of our items, variations in size, shape, color, materials, and other attributes will occur.

We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, errors in product or pricing information, bulk sales, and/or problems identified as potential fraud.

While we strive to provide accurate pricing information, we cannot guarantee the accuracy of pricing displayed on the Site. In the event of a pricing error, Pinas Sadya Community Inc. reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price, even if the order has been confirmed and payment processed. If payment has already been processed for the purchase and your order is canceled, we will issue a refund to the original method of payment.

  1. Shipping and Delivery

We aim to fulfill all orders promptly and efficiently. However, Pinas Sadya Community Inc. shall not be liable for any delays in shipping or delivery. Delivery times are estimates and are not guaranteed. We shall not be liable for any loss, damage, or expense arising from any delay in shipment or delivery.

  1. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Pinas Sadya Community Inc. and are protected by copyright, trademark, and other intellectual property or proprietary rights laws.

  1. Limitation of Liability

In no event shall Pinas Sadya Community Inc., its directors, officers, employees, or agents be liable for any indirect, consequential, special, incidental, or punitive damages arising out of or in connection with your use of the Site or the products purchased through the Site.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Pinas Sadya Community Inc. and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with your use of the Site or any violation of these Terms.

  1. Contact Information

If you have any questions about these Terms, please contact us at orders@pinas-sadya.com.

 

PRIVACY POLICY

Pinas Sadya Community Inc. ("the Company," "we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website pinas-sadya.com (the "Site"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily when you interact with the Site, including when you make a purchase, sign up for an account, subscribe to our newsletter, or contact us. This information may include:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information (credit card details, billing address)
  • Account login credentials

We also automatically collect certain information about your device and usage of the Site through cookies and similar technologies. This information may include:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Referring URL
  • Time spent on the Site

2. Use of Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and account
  • To provide customer support and respond to inquiries
  • To send promotional emails and newsletters (you may opt out at any time)
  • To improve and personalize your experience on the Site
  • To detect, prevent, and address fraud and security issues

3. Disclosure of Information

We may disclose your personal information to third parties for the following purposes:

  • Service providers: We may share your information with third-party service providers who assist us in operating the Site, processing payments, or delivering products.
  • Legal compliance: We may disclose your information in response to legal obligations, court orders, or government requests.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional emails and newsletters by following the instructions provided in the email or contacting us directly.

6. International Transfers

Your personal information may be transferred to and processed in countries other than your own. By using the Site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

7. Children's Privacy

The Site is not intended for minors under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post any changes on this page with a new effective date. Your continued use of the Site after any such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at orders@pinas-sadya.com.